Frequently Asked Questions
Everything you need to know about your journey to the perfect manicure.
How long does shipping take for my order?
Orders are typically processed within 1-2 business days. Standard shipping within the US usually takes 3-7 business days, while international shipping times vary by destination.
Are your nail polishes and beauty products authentic?
Yes, we are authorized retailers for all the brands we carry, including OPI, CND, and Essie. We guarantee that every product is 100% authentic and sourced directly from the manufacturers.
What is your return policy for open products?
Due to health and hygiene reasons, we can only accept returns on unopened and unused products in their original packaging within 30 days of purchase.
Do you offer professional discounts for salon owners?
We offer a dedicated Beyond Pro program designed for licensed professionals and salon owners, providing access to exclusive bulk pricing and professional-grade supplies.
What should I do if my items arrive damaged or leaking?
We take great care in packaging, but if an item arrives damaged, please contact our support team within 48 hours of delivery with a photo of the damage to receive a replacement or refund.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and interest-free installment options like Afterpay and Klarna.